Insurance Claims — Common Questions
Do I have to use the shop my insurance company recommends?
No. Texas law gives you the right to choose your own repair shop.
Your insurer cannot require you to use a specific shop or penalize
you for choosing an independent one.
Will you communicate directly with my insurance adjuster?
Yes. We handle all adjuster communication, damage documentation, and
supplemental claims on your behalf so you can focus on getting back
to normal.
What insurance companies do you work with?
We work with all major carriers — Progressive, State Farm, GEICO,
Allstate, USAA, Farmers, and more. If your carrier isn't listed,
call us — we work with them all.
What if hidden damage is found after repairs start?
We file supplemental claims with your insurer when hidden damage is
discovered during repair and work to get the additional coverage
approved without delays to your timeline.
What if my insurance doesn't cover the full repair cost?
$0 down options may be available through our financing providers.
Check your rate with no credit impact; approval and terms vary.
See financing options →
Do you offer a warranty on insurance claim repairs?
Yes. Every repair — whether insurance-funded or self-pay — comes
with a lifetime warranty on paint and workmanship.
